Dear Trimble customer,
The web address for Trimble/eCognition customer support has changed. Please use this new address:
eCognition/Trimble Support: http://trimble.zendesk.com
For consistency, your historic support cases have been migrated to the new portal and your login remains unchanged.
We anticipate no support disruption; however, please note that support is also available using the address firstname.lastname@example.org. This address may also be used if you have questions or concerns about the new support and download environments.
Trimble/Definiens Support Team