Important Notice: Trimble/eCognition Support Has Moved

Dear Trimble customer,

The web address for Trimble/eCognition customer support has changed. Please use this new address:

eCognition/Trimble Support: 

For consistency, your historic support cases have been migrated to the new portal and your login remains unchanged.

We anticipate no support disruption; however, please note that support is also available using the address This address may also be used if you have questions or concerns about the new support and download environments.

Trimble/Definiens Support Team

Important: Definiens customer support is not affected by this change. 

Have more questions? Submit a request


Powered by Zendesk